Return & refund policy
Return Policy
At Leocubs, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return the product within 30 days of receipt for a full refund or exchange, subject to the following conditions:
To initiate a return, please contact our customer service at sales@leocubswear.com with your order number and reason for return. We will provide you with a return authorization and instructions on how to send the item back to us.
Refund Policy
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Certain items are non-returnable, including:
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service at [Customer Service Email or Phone Number] within 7 days of receipt. Provide your order number and a photo of the damaged or defective item. We will arrange for a replacement or a full refund, including shipping costs.
Contact Us
If you have any questions or concerns about our Return & Refund Policy, please contact us at:
Leocubs Customer Service
91 96633 94953
sales@leocubswear.com
We are committed to providing you with the best shopping experience and are here to assist you with any issues.
- The item must be unused, unwashed, and in the original packaging with all tags attached.
- Proof of purchase is required for all returns.
- Gift cards
- Personalized or custom-made products
- Sale or clearance items